Let's Grow Leaders
APRIL 5, 2021
Delegate the Right Decisions to Save Time and Reduce Anxiety for Everyone. You want to empower your team to make the right decisions. But delegating can be scary. After all, some decisions are not up to them. Heck, some are not even up to you. So, how do you delegate the right decisions and ensure your team understands the decision-making parameters?
Career Advancement
APRIL 5, 2021
“Personal relationships are the fertile soil from which all advancement, all success, all achievement in real life grows.” – Ben Stein. Getting to know the key executives in your company will propel your career forward. Those influential leaders need to know who you are, what you do, and the value you bring. When they understand how much you contribute and truly like and believe in you, they will want to see you succeed.
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On The Job
APRIL 5, 2021
I've been covering the workplace for a long, long (long) time, and the one thing I have learned is that 99 percent of the problems in the workplace occur because of poor communication. Poor communication between managers and employees and poor communication between co-workers is usually at the heart of every snafu, dispute and poor job performance. That's why I think a recent podcast with management guru Robert Sutton is valuable.
McKinsey
APRIL 9, 2021
Many companies are trying to increase their hiring of diverse employees. Opening hubs, factories, and other worksites where Black people live is a powerful but overlooked lever.
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HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.
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Let's Grow Leaders
APRIL 9, 2021
Building inclusive leadership requires getting comfortable with discomfort, taking daily small steps, and being selective with the feedback you listen to. The first time you presented to the executive team—you stuttered a bit, but you got through it. Discomfort doesn’t mean anything’s wrong. It means you’re growing. As you do the work to lead inclusively, you’ll return again to these moments of discomfort.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
Vantage Circle
APRIL 9, 2021
Soft skills, also known as "interpersonal" or "people skills," are essential for day-to-day interactions both inside and outside the workplace, and they complement technological or hard skills. Soft skills refer to how people connect, listen, participate in conversations, provide input, work as part of a team, solve problems, and resolve disputes.
McKinsey
APRIL 8, 2021
With careful design and implementation, remote capability building provides an effective lifeline for organizations adapting to entirely new ways of working.
Let's Grow Leaders
APRIL 8, 2021
Practical Ways to Support Your Team in the New Abnormal. Today on Asking For a Friend, we continue the conversation we started in Thriving in the New Abnormal, How to Support Your Team about how to support your team as we transition to the new abnormal. 3:35 We’re so close… and yet as we look at the next 6 months it’s not looking particularly normal. :50 Dr.
ChaiOne
APRIL 6, 2021
What is digital transformation? Digital transformation is tough to define because it looks so very different for every industry. Yet, in general terms, it is explained as incorporating digital technology into all business areas. The result is a fundamental change in how businesses function and interact with customers. It is a radical rethinking of how an organization uses technology in conjunction with processes and people to change business performance.
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
ReNew Business
APRIL 8, 2021
“ Being privileged doesn't mean that you are always wrong and people without privilege are always right. It means that there is a good chance you are missing a few very important pieces of the puzzle. ” I. Oluo What very important pieces of the puzzle are you missing? We became addicted to power and crave it as a measurement of success, survival, safety.
McKinsey
APRIL 8, 2021
Our new survey shows that a rise in consumer interest and purchasing power presents opportunities across markets, especially as consumer spending rebounds.
Vantage Circle
APRIL 8, 2021
Employee engagement plays a pivotal role in today’s growing corporate world. From recognizing employees to elevating job satisfaction levels, employee engagement is the key to organizational success. HR managers must understand the organization’s right employee engagement strategies to improve the workforce’s overall efficiency. With the changing dynamics and fast-paced industrialization, the need for a robust employee engagement strategy has increased with time.
ChaiOne
APRIL 8, 2021
What is user-centric design thinking? Imagine trying to solve problems focusing on understanding people and their needs. That’s the basis of user-centric design thinking or UCD.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
Eat Your Career
APRIL 5, 2021
April is Admin Appreciation Month! Consequently, this month’s webinar is devoted to administrative professionals. If you’re not an admin, you are still welcome to attend. However, you may find more benefit from some of our past webinars available in the Career Success Library. Over the past decade, the administrative profession has evolved at a rapid pace—and within just the past year, that pace has increased exponentially.
McKinsey
APRIL 6, 2021
Mobility’s future is visible in the increasing support of capital markets, the demands of Chinese consumers, the effort to slow climate change, and the new skills automakers will need to deal with these shifts.
Vantage Circle
APRIL 7, 2021
Last September, we talked about the importance of collecting employee feedback — and how to effectively do so. To be sure, engaging with your long-time employees will benefit your business in a number of ways: Improves individual and team-wide productivity. Increases employee enthusiasm, satisfaction, and loyalty. Strengthens your team’s overall culture.
Charles Leon
APRIL 4, 2021
The luxury lifestyle. Luxury is one of those concepts that we know in principle what it means, but it's tough to pin down in reality. It's not the thing itself, but our attitude to it and our perception of what meaning and provenance it possesses. A concept of luxury is woven into every society's fabric, and the desire for it may even be an inherent human quality, just as the desire to make better products or to invent new things.
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At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.
McKinsey
APRIL 7, 2021
Interaction between humans and machines has opened up new opportunities for fighting bias in the workplace. Here’s how artificial intelligence can help companies reach gender parity.
McKinsey
APRIL 8, 2021
Which trends accelerated and sparked by COVID-19 will change the future of work in Asia? How can businesses and policy makers respond?
McKinsey
APRIL 5, 2021
Employees expect their jobs to bring a significant sense of purpose to their lives. Employers need to help meet this need, or be prepared to lose talent to companies that will.
McKinsey
APRIL 9, 2021
Employers can consider a set of actions that supports COVID-19-vaccine adoption among employees by building conviction and making vaccination as convenient and “costless” as possible.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
McKinsey
APRIL 9, 2021
The COVID-19 pandemic has exacerbated preexisting workplace mental health challenges, creating a new imperative for leaders to take a holistic and methodical approach to workplace mental health.
McKinsey
APRIL 8, 2021
What the pandemic has taught board directors about high-consequence, low-probability decisions.
McKinsey
APRIL 9, 2021
In a post-COVID-19 era, healthcare executives are preparing to reinvent their businesses.
McKinsey
APRIL 7, 2021
The hyper-acceleration of the Fourth Industrial Revolution (4IR) has led to an unparalleled industry transformation, giving organizations a unique opportunity to reimagine operations for growth.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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