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American-Swiss psychiatrist Elisabeth Kbler-Ross first wrote about the five stages of grief in the 1960s. They were designed to help people cope with loss by giving them a checklist of human reactions to terrible things. First shock and disbelief (this cant be happening to me), then anger (I dont deserve this), then bargaining (if I just do X, it will go away), then profound sadness (it will never be the same), then acceptance.
Managing up well will build your influence, reduce stress, and improve your teams performance. How do I change my boss? This is one of the most frequently asked questions we hear from participants in our leadership development programs. So, lets get this out of the way: You cant change your boss. No matter how much you might wish otherwise, you cant control another persons behavior especially someone with more formal authority.
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The shortest distance between two people is a smile. Victor Borge Your client arrives, lets say via Zoom. You let her in and she appears on-screen. What do you do first? Smile This is not trivial. This is not a cosmetic pleasantry. This is you warming up the moment. Your smile doesnt have to be radiant, but it is like a radiator. It warms the space and lets your client sigh into the space.
Speaker: Brian Richardson, Brian Richardson, Founder and CEO of Richardson Consulting Group
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Providing constructive feedback to your manager can feel like a daunting task. You are offering input to someone who holds significant influence over your career and daily work. However, considering that one in two employees leave their jobs due to poor management, giving feedback could be the key to improved job satisfaction and fulfillment. When given in the right way, managers often welcome feedback as an opportunity for personal and professional growth.
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A coaching session is about to begin. Youve remembered to smile. Whats the first thing to say? Maybe: Good to see you! Then you might inquire from the heart, How are you? Many professionals do not have to greet you from the heart. Your plumber, accountant, lawyer, or doctor will likely provide only a perfunctory greeting you dont need much more than that from him or her.
I once visited a work site covered in signs that read, Eyes on Path. The message was clear: stay focused while walking to avoid trips and falls. Sounds like a good idea, but theres one little problem. Because the signs were mounted on the walls , people had to take their eyes off the path to read them. This is a perfect example of a well-intentioned safety measure that misses the mark.
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Technical degrees might open doors—but it’s the soft skills that keep them open. In the face of disruption, evolving workplace dynamics, and rising expectations of leadership, soft skills like communication, emotional intelligence, and presence have become core business essentials—not nice-to-haves. Inspired by stories from her father coupled with her own career journey, seasoned executive Chandra McCormack breaks down how to lead with impact, connect with purpose, and cultivate a workplace cult
Hi Administration Team, Next week is International Coaching Week a time to celebrate the power of coaching to change lives and bring meaningful growth. To honor that, were doing something weve never done before. For just 10 people only , were offering you the chance to register for any 2 of these 4 signature programs – for the price of just one.
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This spring/ summer, the MA in Career Guidance and Development team at iCeGS are running a series of webinars to introduce our MA programme to potential students. These are an excellent chance to learn about what an MA study in Career Guidance looks like and the benefits of coming to iCeGS to complete your MA alongside working towards the QCD. Here is some key information about our programme: 1 year full-time/ 2 years part-time MA, including the QCD Taught in person in Derby on Saturdays (so you
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Speaker: Amie Phillips Pablo, VP, Corporate Compliance & Privacy Officer at Novo Nordisk
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