Let's Grow Leaders
SEPTEMBER 6, 2021
Don’t Overlook The Importance of Peers in Your Network of Strategic Advisors. When it comes to building a network of strategic advisors, it’s natural to look to people with more position power, access, and influence as your primary go-to’s. Yes, you want a productive relationship with your boss, a mentor who will challenge you, and—if you’re really lucky—a genuine sponsor opening doors.
Career Advancement
SEPTEMBER 27, 2021
“We think, mistakenly, that success is the result of the amount of time we put in at work, instead of the quality of time we put in.” ~ Arianna Huffington. A hectic work schedule, increased responsibility, new technology, and the need to read and respond to a daily deluge of email and voicemail place huge demands on your work life. With all this pressure, you might feel as if your work is a prison that you can never escape.
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On The Job
SEPTEMBER 27, 2021
Have you ever had someone yell at you at work? It's not fun. It's happened to me, and I can tell you that it was not a pleasant experience. What should you do if a colleague yells at you while on the job? You need to: 1. Stand up for yourself. Some people might not be able to do this, or may be so shocked in the moment that they can't respond to the person yelling.
Creativity at Work
SEPTEMBER 16, 2021
How to Turn Obstacles Into OpportunitiesBuild your creative resilience capabilities We see the world through pre-existing frames and these frames help us interpret reality. Frames provide a focus, but they can also limit our thinking. The ability to change how we frame our experiences and beliefs about any given situation is key to creative resilience.
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HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.
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McKinsey
SEPTEMBER 30, 2021
Over the next decade, the fully tech-enabled insurer will bear little resemblance to today’s organization. Five trends, individually and in combination, will have a seismic impact.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
Let's Grow Leaders
SEPTEMBER 27, 2021
Start with yourself to ensure everyone can receive feedback. It’s a frustration we hear all the time. “My people aren’t coachable. They’re defensive. It’s like they have a wall and just won’t listen.” We get it. One of the most frustrating human experiences is feeling ignored or unheard. And sometimes people who can’t grow aren’t in the right position.
Career Advancement
SEPTEMBER 27, 2021
“We think, mistakenly, that success is the result of the amount of time we put in at work, instead of the quality of time we put in.” ~ Arianna Huffington. A hectic work schedule, increased responsibility, new technology, and the need to read and respond to a daily deluge of email and voicemail place huge demands on your work life. With all this pressure, you might feel as if your work is a prison that you can never escape.
On The Job
SEPTEMBER 13, 2021
As a manager, would you let your top performer go to another department without a fight? Probably not. Most managers aren't going to let their best employee waltz off to work for another manager. But this "talent hoarding" is exactly what low-performing, non-agile, slow-to-change companies do, writes Kevin Oakes in Harvard Business Review. This practice of hoarding superstars is natural, of course.
Creativity at Work
SEPTEMBER 9, 2021
Book Review: Creative Acts for Curious PeopleCreative Acts for Curious People includes more than eighty assignments that take you deeper into the famed d.School approach to design thinking.
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
McKinsey
SEPTEMBER 8, 2021
A record number of employees are quitting or thinking about doing so. Organizations that take the time to learn why—and act thoughtfully—will have an edge in attracting and retaining talent.
Penelope Trunk
SEPTEMBER 17, 2021
People who are not my kids think it’s really interesting to listen to my side of a coaching phone call. In fact, lots of people say they’d pay to hear both sides, but it’s clear to me that if someone knows another person is listening to them the call gets useless fast and sounds more like a job interview. My kids have had enough. And now that my youngest is home alone with me he has taken to pausing his video game to yell out a personality type.
Let's Grow Leaders
SEPTEMBER 13, 2021
Overused assets can ruin a positive leadership presence. You work hard to set a positive example for your team. You care about success, and you want your people to succeed. You’ve clarified what matters most and you’re committed to accountability. You’re intentional about your culture. But somehow, your leadership presence isn’t working. You don’t have the connection or influence you hope for.
Career Advancement
SEPTEMBER 27, 2021
“We think, mistakenly, that success is the result of the amount of time we put in at work, instead of the quality of time we put in.” ~ Arianna Huffington A hectic work schedule, increased responsibility, new technology, and the need to read and respond to a daily deluge of email and voicemail place huge demands on your work life. With all this pressure, you might feel as if your work is a prison that you can never escape.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
On The Job
SEPTEMBER 6, 2021
Sometimes new bosses are groomed for the role within the company or during their time with another employer. They receive advice and training and are even mentored by more experienced managers. They learn what works and what doesn't. But other times, new bosses get thrown into the deep end with little training and little support. That's when problems occur, because if they're given little support in the beginning, you can bet they aren't going to get much support as they go along in their jobs.
Vantage Circle
SEPTEMBER 26, 2021
Being a successful leader requires more than just intelligence or skill. It all comes down to what you do on the job and how you treat others. And that's what leadership competencies are for. Managers today face many new challenges. They need to provide continuous coaching and manage remote workers. It can get complicated at times. But, with the right support system, you can reach higher levels in leadership.
McKinsey
SEPTEMBER 15, 2021
Employers benefit when they help employees to prioritize mental wellness, thereby reducing the stigma of mental-health issues, addressing disparities in their incidence and treatment, and providing support through formal structures and programs.
CoCaptain
SEPTEMBER 10, 2021
You’ve probably been reading and hearing a lot about this “great resignation,” a large wave of people finally quitting their dreary jobs to move on to brighter pastures and land the job of their dreams. The resignation situation is actually not as dramatic as a lot of major publications are painting it. The number of people quitting hasn’t changed too much since before the pandemic.
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At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.
Let's Grow Leaders
SEPTEMBER 20, 2021
7 Ways to Encourage Your Team to Be More Resourceful. What does it mean to be resourceful? Our favorite definition of resourceful is, “The ability to find quick and clever ways to overcome difficulties.” Quick and clever. Overcome difficulties. Who doesn’t need more of that on their team right now? And yet during times of stress, ambiguity, and change , when you need your team to be THE MOST resourceful, some managers clamp down, insist on the old ways of doing things, and slow
CMOE
SEPTEMBER 3, 2021
Bolstering employee morale and unleashing motivation does not necessarily require offering expensive incentives or the implementation of big programs. There are cost-effective but tangible ways for organizations and team leaders to excel in these two areas. As a team leader, you play a central role in helping your team members and organization reach their full potential.
crowdspring
SEPTEMBER 21, 2021
Photography is a creative and artistic business. Which of these seven photography logo styles works best for your business?
Vantage Circle
SEPTEMBER 13, 2021
What makes people happy at work? What are their true wants and needs? Is employee happiness exaggerated? Is it true that people's lives improve in general when they are happy and perform well at work? In this podcast, Dr. Elia discusses all the above aspects of employee happiness including the role of rewards and recognitions, and how leaders may overcome hurdles in creating the best workplace experience.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
McKinsey
SEPTEMBER 16, 2021
Industrial manufacturing levels in the United States have been falling for decades, but process innovation is gaining steam and could reinvigorate this struggling sector.
CoCaptain
SEPTEMBER 8, 2021
We’ve talked about business coaching for women and its power to narrow the gender gap among entrepreneurs in the business world. Now let’s take a closer look at the need for women’s executive coaching to narrow the staggering leadership gap among all sectors. The Overwhelming Lack of Women’s Leadership Although women make up 50.8% of the U.S population and 52.5% of the college-educated workforce—they only hold 24% of senior leadership positions and only 4% of CEO positions.
Let's Grow Leaders
SEPTEMBER 16, 2021
Address Team Conflict Early Before it Erupts into Something Bigger. We all know that when there is team conflict brewing, it’s only a matter of time before it erupts into something bigger. It’s like families refusing to talk about the tough stuff, and then one day Uncle Joe is throwing the Thanksgiving turkey off the balcony. Here’s the good news.
CMOE
SEPTEMBER 2, 2021
As businesses are ramping up and asking employees to return to in-person work in offices, restaurants, hotels, and manufacturing firms, millions of people are leaving their jobs in search of something different, something more. What they’re looking for varies, but there are some common factors being reported. Over the last 18 months, workers have had time to think about what they really want and have decided that life is too short to settle.
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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