Let's Grow Leaders
AUGUST 8, 2017
“This is so stupid–they asked for my opinion and then ignored it. I don’t know why I even bother! From now on, I’m going to just shut my mouth and do my work.” “Arghhh. We keep rehashing the same conversations. Why can’t we make a simple @#%*&% decision?” “I don’t know why we even try! We make a decision and by the time we get back together, no one has done anything we agreed to.” Sound familiar?
Career Advancement
AUGUST 14, 2017
“As the leader, part of the job is to be visible and willing to communicate with everyone. ~ Bill Walsh ~. Diego Asks: I’m a fairly new boss in a large organization. Sometimes it seems like I’m invisible. My superiors don’t seem to interact much with me. And my employees go on in the old ways and don’t listen to me much. How can I be a better leader ?
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On The Job
AUGUST 14, 2017
It doesn't matter if you work remotely, in an open office or on a assembly line.The way you speak can have a big impact on your career. Why? Because a limited vocabulary may prompt you to stay quiet in meetings. Or, you may not understand what others are saying and so miss information from your boss or other senior leaders. In addition, at a time when all workers must continually improve their skills, a poor vocabulary could cause you to fall behind if you're required to read new material.
McKinsey
AUGUST 10, 2017
As artificial intelligence alters work done in all manner of industries, companies and governments can help workers transition by supporting incomes and facilitating skills training.
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HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.
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Eat Your Career
AUGUST 9, 2017
You know that feeling you have when you first start a new job? It’s a mixture of excitement and challenge, nervous energy and high hopes. Everything is new, and opportunity seems to live around every corner. At some point in your career, you may experience a deep desire to recapture those feelings. Sometimes, it takes a dramatic shift in your current circumstances—like finding a new job or an entirely new career.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
Let's Grow Leaders
AUGUST 1, 2017
Last week “John” shared his “No Diaper Genie!” frustration in the middle of our high-potential leadership development program. Yeah, I get that I’m here… and the company is investing in me and all that. But my boss keeps saying, “You’re not ready to be promoted, you’ve never led a team. I can’t recommend you for that particular promotion now, give it time” but the truth is, my job is 18 times more complex than any front-line super
Career Advancement
AUGUST 28, 2017
“Like all technology, social media is neutral but is best put to work in the service of building a better world.” ~ Simon Mainwaring ~. Ellen Asks: One of my friends told me the boss watched how much time we spent on social media. I don’t want to get in trouble. How can I tell if I have bad social media habits at work? Joel Answers: Social Media can keep us connected, speed communication, and increase productivity.
On The Job
AUGUST 16, 2017
When you hear the word "toxic," are you filled with the warm fuzzies? Certainly not. When you hear the word, you think of poison. Maliciousness. Harm. But guess what? If you're in the workplace, you're probably exposed to toxicity not through some chemicals or bad water -- but because of the person sitting in the next cubicle. A new study released today by Fierce, Inc. finds that there are toxic people in workplace, and they're causing a lot of harm.
McKinsey
AUGUST 21, 2017
Cross-border capital flows have fallen 65 percent since the financial crisis as global banks retrenched, but a more stable form of financial globalization is emerging.
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
Eat Your Career
AUGUST 30, 2017
I’ve long believed that friendships and work don’t necessarily mix. However, in the past few years I’ve refined my stance on the topic a bit. The Argument Against Friends at Work. First, a little background: I’ve seen many situations where friendships in the workplace create sticky, complicated, and unnecessary interpersonal problems. We’ve probably all experienced it or witnessed it.
Strategy+Business
AUGUST 6, 2017
Aligning technological investments with business goals and understanding how they affect real users helps ensure a greater return on investment.
Let's Grow Leaders
AUGUST 22, 2017
I was cycling from Breckenridge, Colorado up Vail Pass on a recent Sunday afternoon. What I hadn’t anticipated was that the Copper Triangle, a major cycling event, was happening at the same time, and I soon found myself slowly climbing up the steep […].
Vantage Circle
AUGUST 17, 2017
Job hopping is a trend seen among employees' changing workplaces. Job hopping is spending less than two years in a position. According to a Gallup survey, half of U.S. workers follow the work market or actively search for a job. Six in ten millennials are open to fresh work opportunities. There has always been a negative stigma attached to the term 'Job Hopping.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
On The Job
AUGUST 23, 2017
How do you drink your vodka? That’s a question Absolut Vodka wanted to answer when they hired a research firm that was tasked with figuring out how people drink vodka and other liquors. But researchers didn’t simply poll people about their alcohol consumption to find the answers. Instead, the researchers decided to focus on the emotional nuances of the social setting where people share alcoholic drinks.
McKinsey
AUGUST 28, 2017
Capitalism has not kept pace with evolving societal needs, leaving more and more of the world’s population behind with respect to wealth creation and prosperity. It may be time for a change.
Eat Your Career
AUGUST 23, 2017
Those of you who have read my blog for a while know that I’m always looking for career lessons in the strangest of places. This past Monday, I found a few in the sky. Here in the U.S., we experienced our first total eclipse of the sun since the 1970’s. It was quite a sensation, as the “ path of totality ” spread all the way across the country. Enormous groups of eclipse enthusiasts gathered at various points along the way to appreciate the rare phenomenon.
Strategy+Business
AUGUST 29, 2017
Could the next big management fashion be a hybrid of Japanese and U.S. styles? A few companies in Tokyo are experimenting with a prototype approach that combines competitive high performance with a nurturing environment for lifelong employees -- innovation and job security together.
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At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.
Let's Grow Leaders
AUGUST 22, 2017
I was cycling from Breckenridge, Colorado up Vail Pass on a recent Sunday afternoon. What I hadn’t anticipated was that the Copper Triangle, a major cycling event, was happening at the same time, and I soon found myself slowly climbing up the steep mountain while hundreds of cyclists were racing down. A mile and a quarter before the summit, one of those speeding cyclists clipped the wheel of another rider and was thrown from his bike about 10 yards in front of me landing on his head.
Vantage Circle
AUGUST 17, 2017
What comes to your mind when you think of the term Employee Engagement? Keeping employees busy in their jobs. Getting only the high performing candidates onboard. Or providing a handsome paycheck to boost your employees' commitment. Well, if these are some of the things that you imagine it to be, then it's about time we change your perception by helping you learn everything about employee engagement in detail.
On The Job
AUGUST 10, 2017
I'm all for work/life balance and making sure that you're not headed for burnout by working too much. But that doesn't mean you go to work and just warm a chair every day, doing just enough to make sure you keep your job. A recent study shows why such an attitude can be dangerous to your job security -- and could hurt your career and earning power in the long run.
McKinsey
AUGUST 21, 2017
Organic growth is key to companies’ futures. According to survey results, the best firms follow more than one path to achieve it and also are better at developing the right capabilities to support it.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
Let's Grow Leaders
AUGUST 17, 2017
Welcome back to the Let’s Grow Leaders Frontline Festival. This month’s festival is about team building. Thanks to Joy and Tom Guthrie of Vizwerx Group for the great pic and to all our contributors! Next month’s Frontline Festival is all lessons learned, overcoming setbacks and resiliency. Submit your relevant blog posts here! Leaders need to adjust to the skill and abilities of the people, and don’t expect new people to fit into the team exactly as those doing the job previously.
Let's Grow Leaders
AUGUST 8, 2017
“This is so stupid–they asked for my opinion and then ignored it. I don’t know why I even bother! From now on, I’m going to just shut my mouth and do my work.” “Arghhh. We keep rehashing the same conversations. Why can’t […].
Let's Grow Leaders
AUGUST 15, 2017
I know it doesn’t feel like it now, but approach this temporary situation in your life well, and you’re in the best leadership training program money can’t buy. Observe your jerky boss’ actions and the impact. Repeat. Keep your comments to yourself. Repeat (the hardest part.). Seek out role models of better leadership. Repeat.
Let's Grow Leaders
AUGUST 17, 2017
Welcome back to the Let’s Grow Leaders Frontline Festival. This month’s festival is about team building. Thanks to Joy and Tom Guthrie of Vizwerx Group for the great pic and to all our contributors! Next month’s Frontline Festival is all lessons learned, overcoming setbacks […].
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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