Let's Grow Leaders
NOVEMBER 28, 2017
“But I exceeded all my objectives. Why am I not rating ‘leading?’ ” It’s a frustrating conversation no matter which side of the desk you’re on. The truth is, in most companies, meeting or exceeding your objectives is not enough to stand […].
Career Advancement
NOVEMBER 20, 2017
“Leadership is the capacity to translate vision into reality.” ~Warren Bennis~. Client Ethan asked: A lot of misunderstandings and hurt feelings are cropping up in my organization. Crucial information often doesn’t get shared; people often feel their voices aren’t heard. As an aspiring leader , I know I need to find ways to fix the situation. What should I do?
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On The Job
NOVEMBER 22, 2017
You know those picky and demanding customers who drive you nuts? Or, those employees who endlessly complain that things could be done better? Instead of running away from those you may consider annoying, it’s time to start listening to them, says Amanda Setili, a strategy consultant who has worked with Coca-Cola, Delta Air Lines and Home Depot. That’s because those who complain – whether employees or customers – are doing so because they have ideas about how things can be done better.
McKinsey
NOVEMBER 30, 2017
China, already a global force in digital technologies, is set to experience huge shifts in revenue and profits as businesses digitize, boosting the economy’s international competitiveness.
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Penelope Trunk
NOVEMBER 28, 2017
This course runs December 4 – 7 at 7pm Eastern includes four days of video sessions and email-based materials. The cost is $195 but you can save $50 if you use this coupon code in the next two days: SAVE. Sign up now. Melissa will be there, and special guests will be there, and my kids will be there, in the background asking for things I said no to, because parents are so vulnerable when they are on live video.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
Let's Grow Leaders
NOVEMBER 30, 2017
The most troubling part of the recent sexual harassment revelations is that they happened. We are deeply saddened by the constant parade of allegations and the deep pain being surfaced and resurfaced for so many. No one should feel threatened or demeaned […].
Career Advancement
NOVEMBER 6, 2017
“May we never confuse honest dissent with disloyal subversion.”. ~Dwight D. Eisenhower~. At a team meeting, Valerie pitched a marketing strategy she’d been thinking about for a while. A fellow team member vocally outlined a number of holes in the plan, leaving Valerie feeling shaken. She’d believed this was the best idea she’d ever brought to the table.
On The Job
NOVEMBER 1, 2017
When you decide to change jobs, you may have certain criteria in mind about what jobs you will take and the ones you will dismiss. Some of your criteria may be based on salary, location, company culture or perks. One area that often is overlooked is the job title. I think part of that is because people have gotten into some wacky titles such as "ninja salesperson.
McKinsey
NOVEMBER 29, 2017
A new survey finds that many companies are launching data-focused businesses. But few have achieved significant financial impact, which requires the right combination of strategy, culture, and organization.
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
SchellingPoint
NOVEMBER 30, 2017
Follow. ( 20 Followers ). X. Follow. E-mail : *. Follow. Unfollow. The post Winners Don’t Just Want Action, They Want Quality Action appeared first on SchellingPoint Website.
Strategy+Business
NOVEMBER 29, 2017
Hubris can be very damaging to companies, especially when CEOs suffer from extreme self-confidence. It leads to poor decisions, over-aggressive acquisitions, and poor morale. The good news, however, is that hubris is an acquired trait, which means it can be managed or even headed off entirely if companies and executive teams take steps to short-circuit it.
Let's Grow Leaders
NOVEMBER 9, 2017
It’s nearly a leadership cliché: “Don’t bring me a problem without a solution.” You’ve probably been on the receiving end of a harried manager barking these words at you. You may even have said them yourself. I’ve delivered many keynote programs and […].
Penelope Trunk
NOVEMBER 19, 2017
My brothers are always the first people to send an email to say I misinterpreted research that I’m linking to. (Which I accept as a love note to let me know they read my posts.) So last week when my brother sent me a link he thought I’d like , he also sent me a summary: There are more men in STEM careers than women, which of course you already know.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
On The Job
NOVEMBER 15, 2017
The holiday season is beginning to ramp up, and your thoughts may be consumed by Black Friday deals or how to make your nana's pecan pie. Amidst all these celebrations, however, it's time to also do a little career celebration. That's right -- it's time to give yourself the gift of new connections, better communications and making nice with teammates.
McKinsey
NOVEMBER 20, 2017
Battery electric vehicles are making headlines, but fuel cells are gaining momentum—with good reason. Hydrogen could play a vital role in the renewable-energy system and in future mobility.
SchellingPoint
NOVEMBER 30, 2017
The post Winners Don’t Just Want Action, They Want Quality Action appeared first on SchellingPoint Website.
Strategy+Business
NOVEMBER 12, 2017
Humanity is moving into a world of abundance: a hybrid capitalist-sharing economy, in which the costs of producing and delivering most goods and services will dwindle to near zero. So says economic theorist Jeremy Rifkin, an advisor to the governments of Germany and China. This new hybrid economic system will be made possible through the provision of solar, wind, and other renewable energy on demand, facilitated through high-tech innovations such as the Internet of Things.
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Let's Grow Leaders
NOVEMBER 14, 2017
When I started my first HR job at 26, my boss handed me a stack of books and two pieces of advice. (1) Always read what the client is reading and (2) learn to “talk trucks” (meaning, “learn the business, kid.”) Straight […].
Penelope Trunk
NOVEMBER 22, 2017
You know you’re in denial when your bio still says you live a thousand miles from where you really live. That’s pretty much where I am right now. Also I couldn’t do obsessive late-night purchases on Anthropologie because I couldn’t remember that I still had the farm address on my credit card. And then I thought I didn’t have money because my card didn’t work.
On The Job
NOVEMBER 27, 2017
Since he was a university student in the Netherlands, it has bothered Freek Vermeulen that newspapers are printed in the broadsheet format, which he contends is awkward and flimsy to read. When he became an assistant professor of strategic and international management at London Business School, he took the opportunity to question newspaper leaders about their format and discovered leaders didn’t really know why they used broadsheets – it had just always been done that way.
McKinsey
NOVEMBER 2, 2017
A second wave of automation in banking will increase capacity and free employees to focus on higher-value projects. To capture the opportunity, banks must take a strategic, rather than tactical, approach.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
Let's Grow Leaders
NOVEMBER 2, 2017
Sometimes when you go to build your strategic plan, it can seem like there are more questions than answers. We’ve seen changing regulatory environments, disruptive technology, and natural disasters lead to a paralyzing cycle of “what ifs” that lead to inaction. One […].
Let's Grow Leaders
NOVEMBER 8, 2017
It’s our pleasure today to bring you a guest post from Scott Mautz, author of Find the Fire: Reignite Your Inspiration and Make Work Exciting Again. -Karin & David Believe it or not, we’re actually now spending more time with coworkers than family; […].
Let's Grow Leaders
NOVEMBER 7, 2017
Last week, we were wrapping up our final session of a six-month strategic management intensive with a group of engineering managers by helping them to synthesize what they’d learned. In addition to a number of more mainstream techniques, we asked them to […].
Let's Grow Leaders
NOVEMBER 3, 2017
Each week I read leadership articles from various online resources and share them across social media. Here are the five leadership articles readers found most valuable last week. Click on the title of the article to read the full text. I have […].
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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