Sat.Jun 05, 2021 - Fri.Jun 11, 2021

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How do I Admit We Were Wrong? (with Video)

Let's Grow Leaders

“Hey Karin, I’m so proud of my team. We had such an incredible pivot. We accomplished some incredible things. AND as it turns out we made some faulty assumptions, and we’re going to need to pivot. How do I admit we were wrong without discouraging the team? #AskingForaFriend. Gain Big Credibility With Your Team, Even if You Have to Admit You Were Wrong.

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How to Make Yourself More Powerful at Work

On The Job

Are you a person who gets things done? Not just your daily "to do" list of picking up the dry cleaning, attending a meeting or hitting the gym. But do you get things done when others are opposing you? The key to that question may be in determining how you are seen by others. Are you giving off nonverbal cues that make you seem strong -- or weak? For example, tilting your head or looking down means you're giving away your power, says Jeffrey Pfeffer, a professor of organizational behavior at Stan

Career 137
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Author Talks: Gillian Tett on looking at the world like an anthropologist

McKinsey

Gillian Tett, the Financial Times markets and finance columnist and US managing editor, presents a radically different strategy for making sense of the business world today: anthropology.

Finance 127
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Agile Leadership

CMOE

We live and work in a world of never-ending change that is accelerating all the time. This dynamic creates opportunities and challenges for every organization. The capacity to react quickly when a window of opportunity opens and mitigate rapidly approaching storms is vital to long-term success. For a multitude of reasons, more than half of the companies that were on the Fortune 500 list in the year 2000 no longer exist today.

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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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Leading Performance Conversations without Losing Your Cool

Let's Grow Leaders

It’s easy to take things personally and get upset when you need to lead a tough performance conversation. In this episode, we’ll take a look at what might cause you to get upset and five steps you can take to keep your cool and have a productive conversation. Leading a Performance Conversation without Losing Your Cool. 0:58 – Be sure to pick up your discounted copy of Courageous Cultures through the end of June 2021. 2:00 – Why leading a performance conversation without l

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The trailblazing consumers in Asia propelling growth

McKinsey

There’s more to consider than Gen Z. Powerful demographic forces are reshaping consumer behavior and causing large shifts in consumption patterns in Asia.

Retail 136
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7 Techniques for Employee Stress Management in the workplace

Vantage Circle

Stress management is the key to leading a prosperous and productive life. But to manage stress effectively, it is crucial to get to the root of the problem. The same applies in the workplace as well. As a manager, you need to assess the situation by asking questions like-. Are your employees missing out on deadlines? Have you witnessed a significant drop in productivity?

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Virtual Team Building Tool: An Easy Conversation Starter

Let's Grow Leaders

If you want a strong virtual team, get your team talking. If you want to take your virtual or hybrid team to the next level, use this virtual team-building tool to get your team talking about what’s working and identify areas for continued improvement. What makes a highly successful virtual or hybrid team? Highly successful hybrid and virtual teams have one thing in common.

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Imagine the future

ReNew Business

“What we do not dream we cannot manufacture” Erica Hunt The most critical step after dreaming is making sure that the manufacturing does not kill the dream. It feels to me the challenge we face immediately after imagining a new future. We are tempted to use old ways, old language, old methods while wanting to create the new. We forget that the emerging imagination disturbs the linear concepts we consciously know and undermines what we neatly have organised in “accepted” reality.

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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The state of grocery in North America

McKinsey

As the industry looks beyond the pandemic, grocery retailers must determine which trends will endure. A focus on five areas will separate the winners from the rest of the pack.

Retail 126
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Juxtapose

Faster Ideas

Why the right juxtaposition can make your contrasting ideas slot into place. Photo by Berkin Üregen on Unsplash. I specifically remember hearing the word juxtaposition for the first time as a child and thinking what an interesting word it was. Then I found out what it meant and I've been juxtaposing one thing against another ever since. A cursory Google search shows that there may not be (aren't) any other words in the English language that start with jux (apart from derivatives of juxtapose , o

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5 Easy Steps To Build A Successful Severance Pay Plan

Vantage Circle

In 2020, when the Coronavirus pandemic was on peak, the economy and the unemployment rate hit a new low with mass layoffs. Even in normal times, a layoff or a termination is a hard pill to swallow for all employees. Layoffs during such trying times are even more stressful and overwhelming. When the subject of layoffs emerged, the issue of fair severance pay came up as well.

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Sir Ken Robinson. Do schools kill creativity?

Charles Leon

Index of all blogs. Why creativity is so important for our collective futures. Sir Ken Robinson. Listen to the Full tedtalk here. This week I’d like to look at the TedTalk given by Sir Ken Robinson in 2007. This talk has been seen more than 20 million times (I only account for about 5 of those). The talk undoubtedly inspired me to see creative education as paramount for our children and confirmed to me that the education system we have at the moment was built to serve the purposes of the industr

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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What we lose when we lose women in the workforce

McKinsey

A record number of women have left the US workforce during the COVID-19 crisis. A policy expert and former HR executive discuss the long-term effects—and their own experiences.

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Take a shower

Faster Ideas

Why do we get our best ideas when we're in the shower? Photo by Skyler King on Unsplash. According to , a 2016 study , 72% of us get our best ideas in the shower. Aaron Sorkin - Oscar-winning screenwriter of The Social Network and The West Wing - is among them. Sorkin reportedly takes up to eight showers a day to keep his creative ideas flowing. "I find them incredibly refreshing and when writing isn’t going well, it’s a do over… I will shower, change into new clothes and start again.

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The Opportunity Gap In Leadership For Women Of Color

Vantage Circle

Just 1% of Fortune 500 CEOs were black, 2% were Asian, 2% were Latino, and 5% were women in 2020, according to reports. Fast forward to today, Rosalind Brewer was appointed CEO of Walgreens on March 15, 2021, making her the only Black female CEO of a Fortune 500 corporation at the time. So, while women of color have one foot through the door, there's still a lot of work to be done.

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Prioritizing flexibility in tech strategies can unlock new value for grocers

McKinsey

As European grocers realize that embracing new technology is core to their strategy, flexibility is the key to successful transformation. It’s not always about what retailers are doing in tech adoption, but how.

Strategy 119
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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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Revisiting European utility portfolios

McKinsey

Utilities used to own the entire value chain, from energy generation over transmission and distribution grids to retail, until the regulation and market environment changed and new competitors entered. To survive and thrive, both incumbents and new players will need to continuously revisit portfolios.

Utilities 119
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Building new digital businesses in insurance

McKinsey

More incumbent insurers are considering building digital businesses. Three McKinsey experts discuss what to do—and with whom.

Insurance 142
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Black-owned businesses face an unequal path to recovery

McKinsey

As the COVID-19 pandemic exacerbates systemic inequities, entrepreneurs also face the fallout of America’s racial reckoning.

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An inflection point for biosimilars

McKinsey

With rising US adoption, biosimilars are gathering even more momentum. Successful companies will innovate their commercial models, rethink their portfolio management, and accelerate their R&D.

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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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Global Economics Intelligence executive summary, May 2021

McKinsey

Amid the agonies of a second pandemic year, the recovery gathers further momentum; business leaders and policy makers ponder rising inflation.

Finance 122
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The role of boards in fostering resilience

McKinsey

The lessons learned from the current crisis can help corporate boards make the organizations they serve stronger.

Finance 137
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Meet your future Asian consumer

McKinsey

Asia’s consumer markets are not only a story of scale, but also one of diversity and shifting preferences and behavior caused by powerful demographic, social, and economic forces.

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Forward Thinking on artificial intelligence with Microsoft CTO Kevin Scott

McKinsey

How could AI help create jobs even in rural areas, and what would it take? In this podcast episode, Kevin Scott shares his ideas with James Manyika.

IT 117
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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.