Let's Grow Leaders
FEBRUARY 7, 2017
She looked right at me and yelled across the gym floor with conviction, “You are a dancer!” Now there are a lot of labels I’m ready to buy: “You are a leader!” I hope so. “You are a Mom!” Well, that one could go both ways, couldn’t it? Anything from “Good job, Mom” to “Is this your kid?
Career Advancement
FEBRUARY 6, 2017
“Our chief want is someone who will inspire us to be what we know we could be.” ~ Ralph Waldo Emerson~. Caleb, a manager in his workplace, often found himself fumbling for words. He wanted to learn how to make the most of his daily interactions with employees, even the brief ones. He reached out to several mentors in leadership positions.
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On The Job
FEBRUARY 20, 2017
When private companies begin using military jargon to describe their organizational challenges, then it’s clear that something has shifted in the business landscape. Specifically, the term “VUCA,” is being heard in more private companies, a military term which stands for volatile, uncertain, complex and ambiguous. While it once may have been mostly confined to military operations and training, it’s now being bounced around businesses as more teams deal with a volatile and uncertain marketplace.
McKinsey
FEBRUARY 9, 2017
Digital technology, despite its seeming ubiquity, has only begun to penetrate industries. As it continues its advance, the implications for revenues, profits, and opportunities will be dramatic.
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Penelope Trunk
FEBRUARY 16, 2017
The people with the most grit are really poor or really neglected and they overcome those circumstances. But why aspire to that? We glorify it like life is one big Horatio Alger story. Working smart is the opposite of grit. We also glorify the idea of persisting through hardship. There’s the Seth Godin book of grit that everyone loves: It’s The Dip.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
Let's Grow Leaders
FEBRUARY 21, 2017
Oh he’s good. Very good. He gets sh__ done. It’s hard to argue with the results. So what if he’s ruffling a few feathers… with his team, with his peers, with HR, with IT? The better he does, the better you look. And so you choose to look the other way, shrug your shoulders and chalk it up to the cost of genius. And that may work.
Career Advancement
FEBRUARY 20, 2017
“Leadership is not about a title or a designation. It’s about impact, influence and inspiration. Impact involves getting results, influence is about spreading the passion you have for your work, and you have to inspire team-mates and customers.” ~Robin S. Sharma~. Client Lorenzo asks: I’ve worked hard to improve my perception and increase my visibility in my company, and I feel I’ve succeeded.
On The Job
FEBRUARY 8, 2017
If you're having difficulty getting what you want at work -- perhaps a promotion or a big project -- it's time to rethink your negotiating skills and learn from the best. Chris Voss, a former FBI hostage negotiator, says one of the best strategies is learning from those who have made a living by making others feel comfortable, such as Oprah Winfrey.
McKinsey
FEBRUARY 15, 2017
The ways we consume energy and produce commodities are changing. This transformation could benefit the global economy, but resource producers will have to adapt to stay competitive.
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
Penelope Trunk
FEBRUARY 12, 2017
ComPsych is this place that puts out research about how employees feel, and it turns out that feelings are generational. At least at work. Which is what ComPsych specializes in. The biggest problem Gen Y has is depression. The biggest problem Gen X has is relationships. The biggest problem Baby Boomers have is death. This is surprising to me because I have read for so long that the biggest workplace problem Gen X has is that Baby Boomers aren’t dying.
Strategy+Business
FEBRUARY 12, 2017
How to get the strategists and implementers in your company to work together effectively. For more insight, read "10 Principles of Strategy through Execution.
Let's Grow Leaders
FEBRUARY 14, 2017
Yesterday a high-potential, high-performing VP called: Karin, the thing is, I know I’ve been accomplishing a lot. And I shouldn’t need this. But, I just wish one of the big guys would just say “thank you.” HR and my peers have told me “Oh, if you haven’t heard anything, you can be sure you’re doing just fine. if you’re screwing up, that will be perfectly clear.
Inventive Problem Solving
FEBRUARY 5, 2017
Let me introduce you to the very best squash player in the world today. Known as "the Beast of Alexandria", he is a tall, skinny 25-year-old Egyptian by the name of Mohamed El Shorbagy. During the two-minute breaks between championship games, "the beast" catches his breath and listens very carefully to the advice of someone who has never picked up a squash racket-- Basma El Shorbagy -- who also happens to be his mom (they were recently profiled by The New York Times).
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
On The Job
FEBRUARY 1, 2017
No matter how talented a team may be, sooner or later they may fall into a rut. Ideas seem stale. Solutions are the same old, same old. It’s not as if everyone has given up, but rather that approaches seem less inspired. The challenge for leaders: finding a way to jump-start the team and then keep it from falling back into that rut. But how do you take such action quickly and effectively without jeopardizing customer satisfaction or a competitive edge?
McKinsey
FEBRUARY 1, 2017
Executives need to get smarter about when to open up and when to withhold information so they can enjoy the benefits of organizational transparency while mitigating its unintended consequences.
Penelope Trunk
FEBRUARY 8, 2017
Everyone who said that me moving with the kids to Swarthmore would be the end of my marriage is probably right. And while I’m at it, all the people who told me to stay away from the farmer when we were dating — you were probably right too. And the people who say in the comments section that I don’t know how to do intimacy. I guess you were right also.
Strategy+Business
FEBRUARY 19, 2017
Social media platforms and other new digital tools have given marketers access to an unprecedented amount of data about their customers. In this s+b Young Profs interview, INSEAD professor David Dubois explains how companies can put that data to use by integrating consumer insights, comments, and criticisms into their products and services.
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At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.
Eat Your Career
FEBRUARY 28, 2017
This article is part of a series. Learn more about it and access links to other articles in the series here. It’s no secret that how you think impacts your reality. Whether or not you believe in the over-hyped concept of the Law of Attraction, there’s no denying this simple truth: Your mindset plays an enormous role in how you show up in the workplace.
SchellingPoint
FEBRUARY 28, 2017
Follow. ( 0 Followers ). X. Follow. E-mail : *. Follow. Unfollow. The post Selecting Advanced Management Consultants over Traditional appeared first on SchellingPoint Website.
On The Job
FEBRUARY 27, 2017
Everyone thinks they can multitask, which is why we have people texting on their phones when they're supposed to be engaged in a conversation with someone else at work. Lots of people don't mind, because they see this as permission to do the same. (It's also sort of like yawning -- you see someone on a smartphone and you automatically start doing the same.
McKinsey
FEBRUARY 8, 2017
Our new Corporate Horizon Index provides systematic evidence that a long-term approach can lead to superior performance for revenue and earnings, investment, market capitalization, and job creation.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
World Economic Forum
FEBRUARY 22, 2017
Exploring how Asia can put its savings to work.
Strategy+Business
FEBRUARY 5, 2017
The first sector to be disrupted by connected-car technologies could be auto insurance. The overall safety improvements ushered in by self-driving technology will affect the insurance business long before fully autonomous vehicles reach the mainstream. Claims will drop, and so will premiums. Only a few of today's auto insurance businesses may survive.
Eat Your Career
FEBRUARY 22, 2017
This article is part of a series. Learn more about it and access links to other articles in the series here. It’s no exaggeration to say that I truly believe one of the core reasons we are all here on this planet is to learn. As humans, we have been endowed with the amazing gift of intellect. To squander that is, in my opinion, the height of arrogance.
Let's Grow Leaders
FEBRUARY 16, 2017
Welcome back to the Let’s Grow Leaders Frontline Festival. This month’s festival is all about creating connection. Thanks to Joy and Tom Guthrie of Vizwerx Group for the great pic and to all our contributors! Next month’s Frontline Festival follows up on this month’s with a theme all about team time. The question for the month is: What practical tips do you have for working well with a team and building a sense of teamwork?
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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