Let's Grow Leaders

MAY 15, 2017

Winning Well Connection. I first met Barbara when she interviewed me during the launch of my first book, Overcoming an Imperfect Boss. Here’s a taste of some of the work we did together Tips for Dealing with a Difficult Boss and 7 Tips to Turnaround Career Stagnation. What I appreciate most in working with Barbara is that she truly role models the balance of results and relationships, working to make a human connection with the people she interviews and maintaining the integrity of

Leadership 342

Leadership IT Accounting Management 342

Career Advancement

MAY 15, 2017

“Be strong, be fearless, be beautiful. And believe that anything is possible when you have the right people there to support you.”. ~Misty Copeland. Client Taylor Asks: I asked my employees for honest feedback on my performance, and a few of them said I’m too authoritative in the way I speak to them. How can I show them I value their intelligence and ideas?

Leadership 195

Leadership Solution Brainstorming Strategy 195

On The Job

MAY 19, 2017

When I was a child, my mother began nagging me the day after Christmas to write thank-you notes to all my aunts and uncles who had sent me gifts. The nagging didn't stop until I had them written, so I learned to write them quickly so that I could get back to playing with all the toys Santa had delivered. Now, I hear my mother's voice nagging me when I don't promptly send a thank-you note and I can say that I'm grateful for her persistence.

Career 114

Career IT 114

McKinsey

MAY 15, 2017

The conversation around blockchain is changing. We’re only now starting to understand this technology’s full potential, says one executive.

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111

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HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

Professional development

Let's Grow Leaders

MAY 16, 2017

Winning Well Connection. I first met Shep when we were both keynoting at International Customer Service Association conference in Florida. It was my very first external keynote (I was still working as an executive at Verizon) outside of Verizon and Shep was the incoming President of the National Speakers Association. I’ll never forget the moment he said, “So when are you going to do this for a living?

IT 222

IT 222

On The Job

MAY 15, 2017

By now, most job applicants know that when they get an interview, they need to prepare. Some of the most common interview questions go something like this: What are your greatest strengths? What are your biggest weaknesses? Where do you see yourself in five years? Why should we hire you? Along with "Tell me about yourself", these are pretty standard.

Creativity 114

Creativity IT 114

McKinsey

MAY 19, 2017

Security issues may represent the greatest obstacle to growth of the Internet of Things. How can semiconductor companies help resolve them?

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109

Let's Grow Leaders

MAY 18, 2017

Winning Well Connection. We first met Jill in person at the National Speaker’s Association conference in Washington, DC a few years ago, and she’s become a wonderful friend as well as a deeply respected colleague. She’s been an avid Winning Well supporter from the beginning. Jill’s new book is a must-read if you’re an entrepreneur or aspiring to be one. .

Education 180

Education Communication Hospitality Media 180

Strategy+Business

MAY 14, 2017

This year's CEO Success study shows that boards of directors, institutional investors, governments, and the media are holding chief executive officers to a far higher level of accountability for corporate fraud and ethical lapses than in the past. Although the number of CEOs who are forced from office for ethical lapses remains quite small, firings for ethical lapses have been rising as a percentage of CEO successions: from 3.9 percent of all successions in 2007-11 to 5.3 percent in 2012-16.

Government 68

Government Media Accounting Leadership 68

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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

Education

Lateral Action

MAY 18, 2017

Today is the launch of my podcast The 21st Century Creative. It’s designed to help you thrive as a creative professional amid the demands, distractions and opportunities of the brave new world of the 21st century. We’re living at a time of unprecedented opportunity for enterprising, outward-looking creators. And you’ve probably noticed we don’t have […].

Creativity 52

Creativity IT 52

McKinsey

MAY 19, 2017

Executives are increasingly optimistic about the region’s business outlook, but new survey results suggest more work is needed to instill confidence and stability. A few measures could help.

IT 94

IT 94

Eat Your Career

MAY 15, 2017

This article is part of a series. Learn more about it and access links to other articles in the series here. Here we are…the final article in this A to Z series! As you can see, I’m taking the easy way out and combining the last three (and most difficult) letters together into one and leaving the topic a mystery. Yes, I’m kind of ashamed. So why am I doing this?

Career 40

Career Mining Creativity IT 40

Strategy+Business

MAY 17, 2017

The likelihood that your business will be hit by a highly threatening, unexpected event has never been higher. It might be an operational disruption, a cyber-breach, a terrorist attack, a major accident, a natural disaster, a crime, a pandemic, a food safety scare, a major labor dispute, a financial meltdown, a product failure, a sexual harassment case, or your company's ethical scandals coming to light.

Food 53

Food Development IT 53

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

Solution

Let's Grow Leaders

MAY 19, 2017

Winning Well Connection Reflection. We first met Cathy when she attended our workshop on how to co-author a book. Cathy is an amazing storyteller and story listener– and we enjoyed working with her audience to share our story in a recent webinar. Cathy lights up the room with her enthusiastic approach and warm spirit. Why are stories so powerful?

Mining 303

Mining Creative Process Development Creativity 303

McKinsey

MAY 19, 2017

Growing numbers of B2B companies are focusing on digitization to succeed with customer-centric strategies. Here’s how to get it right.

Strategy 102

Strategy IT 102

Penelope Trunk

MAY 15, 2017

Slight Uncertainty by Michal Trpák. The platitudes of graduation speeches are so damaging. It sets you up for some magical moment when you enter adulthood and the world of opportunity opens up to you. But actually the world does not open up after college. Either it opened up to you the day you were born to very rich parents, or you will have to search high and low for a crowbar large enough to pry open the world of opportunity and sneak a foot in before it snaps shut again.

Pharmaceutical 108

Pharmaceutical Career Career Goals Career Change 108

Strategy+Business

MAY 17, 2017

CEOs who fly planes in their spare time take on risks and seek out new experiences, traits that lead them to preside over firms with better innovation outcomes.

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53

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At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

Career

Let's Grow Leaders

MAY 17, 2017

Winning Well Connection. We first met Bill when he was publishing his first book– and I interviewed him to help share his message. Since then, we keep finding ourselves in the same leadership conversations and communities, and always enjoy connecting to share best practices. I love the way Bill taps into his own leadership experiences and stories to communicate the importance of confident humility.

Leadership 329

Leadership Construction Communication Development 329

McKinsey

MAY 18, 2017

Falling costs and rising acceptance are promising signs, but the industry needs to keep improving.

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110

McKinsey

MAY 15, 2017

How an “Internet of value” can redefine the very nature of transactions and transform the global economy.

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104

McKinsey

MAY 15, 2017

Advanced analytics and lower-cost computing give companies a powerful tool for managing profitability on an hourly basis.

Manufacturing 96

Manufacturing Management Management 96

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

Certification

McKinsey

MAY 17, 2017

Pierre Liautaud, executive vice president at Finnish elevator maker KONE, describes the critical role of frontline teams in navigating complex business-to-business (B2B) customer-experience relationships.

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72

McKinsey

MAY 18, 2017

Incumbents should consider partnerships and find new value-added services.

Insurance 94

Insurance 94

McKinsey

MAY 17, 2017

A combination of four major forces have exposed the underlying structural challenges, and stirred up a perfect storm in India’s banking sector. The impact of this storm is likely to dramatically alter the status quo on the banking landscape. McKinsey & Company undertook a detailed study to look at the state of India’s banking sector and the way forward.

Banking 45

Banking 45

Strategy+Business

MAY 15, 2017

Break the pattern that's preventing you from being the best version of yourself in the leadership moments that matter.

Leadership 60

Leadership 60

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.

Construction