International Coach Academy
JULY 3, 2023
A Research Paper By Hélène Dumais, Human Performance Coach, CANADA Unlocking the Key to Peak Performance Peak performance is not confined to a restricted VIP area, accessible only by elites born with talent. Though you do need an entry code to gain access to the very specific information for you to perform. What is this data holding the key to your performance?
Forbes Careers
JULY 4, 2023
Overworking and inactivity can lead you into a summer slump, but there are five habits you can cultivate to optimize your brain health and enjoy your summer.
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The Coaching Blog
JULY 5, 2023
Thoughtful Questions-The Secret to Powerful Conversations Anita Byoma Author/ Brand Coach. Have you found yourself in a conversation where you struggled to ask the right questions? I certainly have. Before I enrolled for my Practitioner Coaching Diploma at Noble Manhattan Coach Training School, my questioning skills needed improvement. I felt frustrated and limited in my ability to connect with others truly.
Let's Grow Leaders
JULY 3, 2023
When Dealing with Difficult Customers, Show Up as an Empathetic Expert Most of the time we write about human-centered leadership, but the challenges of dealing with difficult customers came up so frequently in our World Workplace Conflict and Collaboration Research, we thought we’d take a break from our regular programming to help. Here are some powerful phrases to make communicating with difficult customers easier.
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HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.
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International Coaching Federation
JULY 1, 2023
Moderate stress is normal and has positive benefits. However, as stress levels increase, our thinking can become clouded by negative emotions, and we’re prone to make poor decisions. Numerous studies show stress can affect our approach to risk, which is strongly tied to investment and business strategy. The last thing you want is for your leaders to make poor strategic decisions because they’re not self-aware and not managing their stress properly.
Professional Development Brief brings together the best content for development professionals from the widest variety of industry thought leaders.
The Creative Life
JULY 3, 2023
Overwhelmed? You're not alone. Here's how to decide what to work on and what will have most impact. You've got this! The post Feel overwhelmed? Here’s how to deal with it appeared first on The Creative Life.
Let's Grow Leaders
JULY 7, 2023
So many leaders feel the need to be right to demonstrate competence or to feel like they have all the answers, but in most leadership positions this doesn’t fly anymore and leaders need to be wrong from time to time. The people you’re leading who are closer to the work will inherently know more about it than the leader, so the question is, can you learn?
Forbes Careers
JULY 6, 2023
You can easily address these periods of unemployment during an interview by being honest, focusing on the positive, showing how you stayed current, being confident, keeping it brief and practicing your response.
International Coach Academy
JULY 4, 2023
A Coaching Model By Melissa Chapman, Organizational Health/Leadership Coach, UNITED STATES What Is the GLOffect Method? The GLOffect Method™incorporates several components in developing a holistic approach to exploring how individuals become aware of their unique personal brand, their values, their beliefs when they thrive or feel stuck, and what inspires them.
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Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.
Vantage Circle
JULY 5, 2023
One of the primary issues for companies competing for talent in a global market is how to attract and hire the best employees. Human resource managers face an enormous challenge in sifting through hundreds of resumes to find qualified applicants for each open position. Artificial Intelligence's Impact on the Hiring Process Initial screening of applicants is the most challenging aspect of the recruitment process, according to around 55% of recruitment and talent acquisition specialists.
BetterUp
JULY 7, 2023
Jump to section The importance of your resume Formatting: dos and don'ts Work experience: dos and don'ts Skills on your resume: dos and don'ts Education: dos and don'ts Writing: dos and don'ts Bonus resume dos and don’ts Start your job hunt off right
Forbes Careers
JULY 2, 2023
Cutting-edge research finds that a culture of kindness is now a workplace standard. It creates a win-win for employee mental health and employer profits.
International Coach Academy
JULY 2, 2023
A Coaching Model By Kristin Hendrix, Career Coach, UNITED STATES Pressure Causes Diamond to Form If work doesn’t support your whole life, it isn’t working. Challenges abound, but diamonds are formed under pressure. Let’s partner to design a life that withstands life’s pressures and allows you to shine. In each session, we will evaluate the five facets of the client’s life, their journey to alignment, and potential pressures that are an opportunity to shine or find relief.
Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions
💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!
LivePlan
JULY 6, 2023
Here are the tricks to getting a startup business loan without money. This article will help you understand lender requirements, know how to determine how much you should borrow, learn how to figure out if you’ll be able to repay the loan, and explore alternatives to a business loan.
Vector Solutions
JULY 6, 2023
Vector Solutions has won eight awards for its online courses in the 44th Annual Telly Awards. The Telly Awards honor excellence in video and television across all screens and are judged by leaders from video platforms, television, streaming networks, and production companies, including Adobe, BBC World Service, Netflix, A&E Networks, National Geographic Society, ESPN Films, Vimeo, and more.
Forbes Careers
JULY 6, 2023
You have big dreams and want your career to progress spectacularly, but for some reason you can’t seem to get out of your own way.
Harvard Business School Online
JULY 6, 2023
Like any other subject, tech entrepreneurship requires unique skills you can develop through education and practice. Here’s an overview of tech startups and five skills you need to launch your own.
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At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.
LivePlan
JULY 6, 2023
Financial projections are not just wild guesses about how much money you'll make. Instead, they are based on reliable data, market research, and sensible assumptions. They show potential investors that you've done your homework, that you understand the marketplace, and that you're serious about making your business a success.
Vector Solutions
JULY 6, 2023
Vector Solutions has won eight awards for its online courses in the 44th Annual Telly Awards. The Telly Awards honor excellence in video and television across all screens and are judged by leaders from video platforms, television, streaming networks, and production companies, including Adobe, BBC World Service, Netflix, A&E Networks, National Geographic Society, ESPN Films, Vimeo, and more.
Forbes Careers
JULY 3, 2023
When writing your resume it's true that the content is crucial, but formatting is vital too. Here's 5 tips to transform your resume before you hit send.
International Coaching Federation
JULY 6, 2023
“I’m over it,” your client declares. “Okay… I guess we will get right into it today.” You smile in reply. “What is it you are over?” What is it all of us are over? Polarization. It has crept into our daily lives, exacerbated by the distance of social media. Digital distance allows people to feel there is no harm in declaring their singular views on very nuanced and complex issues.
Speaker: Jennifer Brick, Career Strategist and Author
Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.
BetterUp
JULY 3, 2023
Jump to section What’s interpersonal communication? What are interpersonal communication skills? Why is interpersonal communication important?
Up Your Culture
JULY 7, 2023
Empathy isn’t something that’s “nice to have.” It’s a “must-have.” Simply put, empathy is the ability to understand and share another person's feelings. It's “walking a mile in someone else's shoes” and seeing the world from their perspective. Empathy is often confused with sympathy, but there's a key difference. Sympathy is feeling sorry for someone.
Forbes Careers
JULY 1, 2023
Business leaders are backing off from delivering DEI promises, according to new research. Experts express concerns for employee well-being and the company's bottom line.
The Creative Mind
JULY 2, 2023
Her site notes: Dr. Cheryl Arutt is a licensed clinical and forensic psychologist in private practice specializing in trauma recovery and creative artist issues. Her approach to therapy emphasizes insight, self-awareness and empowerment to help people have more gratifying lives. Dr. Arutt is also a nationally recognized expert on PTSD, a sought-after mental health commentator […] The post Psychologist Cheryl Arutt on Creative Artist Issues [audio interview] appeared first on The Creative M
Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic
The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.
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