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How to Improve Employee Engagement in Retail: Importance, Ideas & Solutions

Vantage Circle

A McKinsey study discovered that the turnover rate in the retail industry is 70% higher than in other industries. This alarming figure raises questions about the working conditions in retail sectors. Are retail employees truly motivated and committed to their workplace? Has this always been the case in the retail industry?

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Work Environment Matters

Let's Grow Leaders

As a Retail Store Director, I was out on “store visits” with one of our top executives. Execution Performance Productivity' It was a ridiculously hot July day. Such excursions always feel like you’re on the hot seat, even on a cool day. The post Work Environment Matters appeared first on Let's Grow Leaders.

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How Leaders Can Use Recognition to Build High-performing Teams

Vantage Circle

While many factors contribute to team performance, one powerful tool that leaders often overlook is recognition. Far more than just a feel-good gesture, strategic and sincere recognition can be a catalyst for transforming good teams into great ones, and great teams into exceptional performers. The secret?

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How To Lead With Guts (and Have Their Backs)

Let's Grow Leaders

Retail is always a balancing act of providing great customer service and not giving away the store. Retail is always a balancing act of providing great customer service and not giving away the store. They want to believe you’d walk through fire for them and to take the proverbial bullet coming from above. Take the hit.

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How Do I Gain Respect When My Team Doesn’t Like Me?

Let's Grow Leaders

I had been promoted to lead a 2200 person retail sales team at Verizon. And, fourteen out of fourteen had been in retail sales for their entire careers. Use This Approach to Gain Respect and the Influence You Need. Of course, leadership is not about being liked. So, how do you gain respect, when your team’s just not there?

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Don’t Let These Three Common Mistakes Undermine Your Leadership Presence

Let's Grow Leaders

Recently, we were in a retail store where a partial wall divided the customer-facing counter from the back of the store. The manager wasn’t wrong about the performance issue, but he splashed his frustration all over his customers and the rest of the team (not to mention the employee who needed feedback, but not humiliation).

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My Team Doesn’t Like Me, What Should I Do? (With Video)

Let's Grow Leaders

I had been promoted to lead a 2200 person retail sales team at Verizon. And, fourteen out of fourteen had been in retail sales for their entire careers. 3 Ways to Build Deeper Influence and Connection. Of course, you know that leadership is not who likes you. So, how do you gain respect, when your team’s just not there?

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