September, 2019

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How to Lead in a Caustic Culture

Let's Grow Leaders

To lead in a caustic culture, focus on your influence It’s a question we hear after every keynote we deliver: “I want to build a Courageous Culture, but I don’t know if it will work at my company. It’s not a healthy […]. The post How to Lead in a Caustic Culture appeared first on Let's Grow Leaders.

IT 499
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Great Leadership Trains

Career Advancement

“Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.” ~Jack Welch Dianne had always felt like more of a wallflower than a leader. However, she had mastered her current role in her publishing company and really wanted to get promoted to a higher-level position. To get there, she knew she had to focus on growing her leadership skills.

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The Must-Have Skills You Need to Compete in the New Future of Work

Creativity at Work

The Must-Have Skills You Need to Compete in the New Future of WorkAccording to the World Economic Forum's report on the future of jobs, developments in A.I., machine learning, robotics, nanotechnology, 3-D printing, and biotechnology will transform the way we live and work, and cause widespread disruption to the workplace over the next five years. This will have a huge impact on media, advertising, retail, finance, and healthcare [.].

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3 Things To Do This Month for Your Career

On The Job

I'm looking at my garden, noting all the flowers that have started to die as we move into the fall season. It's not been below 80 degrees, but already one of my trees is started to lose its leaves. At this time of year, many of us are dealing with back-to-school chaos or taking the last days of warm weather to go on vacation. When spring rolls around, we may be filled with energy as we emerge from the cold, dark days of winter.

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HIA Technologies Turns a New Chapter in Professional Development and Training

HIA Technologies announces the launch of Qvio™️ - transforming video engagement with two-way interactivity. With Qvio viewers can ask questions and get instant answers from the content owner's Author-Controlled AI™️.

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Speak softly, make tough decisions: An interview with Alibaba Group chairman and CEO Daniel Zhang

McKinsey

The chairman and CEO of China’s e-commerce giant describes Alibaba’s approach to innovation and how he balances analytics and instinct to push himself to spot hidden opportunities.

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How to Lead When Your Team Resists Change

Let's Grow Leaders

When Your Team Resists Change, It’s an Opportunity for Ownership You’ve noticed a problem, spent the last four days meeting with finance, strategizing, and building an action plan. You’re energized about what your team will achieve, your boss and peers are on […]. The post How to Lead When Your Team Resists Change appeared first on Let's Grow Leaders.

Finance 495
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Talent Identification and Management

Career Advancement

“Talent management deserves as much focus as financial capital management in corporations.” ~ Jack Welch One of the best ways to strengthen your company as a whole is to devote attention to developing your employee talent. If your staff isn’t given the proper encouragement or assistance needed to help them move forward within your company, it can be more challenging for the company itself to continue growing in its capabilities.

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New status symbols of middle age

Penelope Trunk

The last time I wrote a post with this title, I wrote that women need a stay-at-home husband. And clearly, I was wrong, because later research showed that women who are breadwinners with stay-at-home husbands are headed for divorce. And so was I. So I think what I’m best at is showing what we think we want, regardless of whether it’s actually good to want these things. 1.

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Never Accept a Job Without First Doing This

On The Job

It's understood that when companies begin considering you for a job, they're going to do some thorough checking on your qualifications, references and even social media presence. But how deeply have you probed the company? Beyond looking at the company's website or Facebook page, what do you really know about working for that employer? No one should consider a job without doing due diligence, and that means some sleuthing beyond the employer's glossy website or carefully curated Facebook posting

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Whether you’re shopping for your very first learning management system (LMS) or looking to upgrade, the process can be overwhelming. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices! Finding the LMS that’s best suited for your organization requires a planned, strategic approach.

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The future of Asia: Asian flows and networks are defining the next phase of globalization

McKinsey

The Asian Century has begun. Asia is the world’s largest regional economy and, as its economies integrate further, it has the potential to fuel and shape the next phase of globalization.

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How to Get Others to Value Your Work

Eat Your Career

During my monthly webinars , I often hear a handful of the same questions. A common one goes something like this: “The people I work with think my job is inferior. They look down on me (and my role). How do I get others to value my work more?”. This question hits particularly close to home for administrative professionals. As a proud former admin myself, I know what it’s like to feel that your work isn’t valued.

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How to Help Your Team Bring You Better Ideas

Let's Grow Leaders

You don’t just want ideas—you want GOOD ideas. There’s no time for half-baked solutions to trivial problems. But if you stop listening, they’ll stop sharing, and you’ll miss the good ones. How you respond to incomplete, off-base, or inelegant ideas makes all […]. The post How to Help Your Team Bring You Better Ideas appeared first on Let's Grow Leaders.

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26 Simple Yet Awesome Welcome Messages for New Employees

Vantage Circle

Crafting welcome messages for new employees is a tedious task. They say, “You never get a second chance to make a first impression”. The quote holds true when we are talking about onboarding new employees to the company. Making every employee feel comfortable and familiar with their new working environment is the best way to start a healthy work relationship.

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SME Relationships: Proven Solutions for Seamless Collaboration and Success

Speaker: Tim Buteyn, President of ThinkingKap Learning Solutions

💢 Do you find yourself stuck in never-ending review cycles? Are you wondering if your Subject Matter Expert actually got that last review request? Are you having trouble trying to decipher impractical or conflicting feedback? 💢 If any of these scenarios sounds familiar, you may benefit from a crash course on managing SME relationships!

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What zoomers think about 9/11

Penelope Trunk

Have you heard the term zoomers? It’s what Generation Z calls themselves. I remember resisting using the term millennial because I thought it was absurdly self-aggrandizing. But now I see that the moniker is perfectly aligned to Millennial thinking. The first time I heard my son refer to himself as a zoomer I said, “What? Zoomer? What’s that?

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Study Reveals the Havoc Caused by Liars and Cheats

On The Job

It may start one day with a bit of deception on your part. You're late getting a report done, so you plagiarize some obscure white paper so that you can turn it in on time, but never mention the work is not entirely yours. Or, perhaps you make a mistake, but instead of admitting you screwed up, you blame a summer intern who has returned to school for the semester.

IT 106
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The analytics academy: Bridging the gap between human and artificial intelligence

McKinsey

As organizations rebuild their foundations to compete in the era of data and advanced analytics, in-house capability-building programs offer the best way to train workers up to the task.

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Quantify your value: use this checklist

Gordian Business

Image by StockSnap_Pixabay. “ Checklists can make priorities clearer and prompt people to function better as a team. ” — Atul Gawande, The Checklist Manifesto: How to Get Things Right. What value does your product or service create for your customers? By value, we mean financial value. So, what financial value does your product create for your customers?

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eWOW 2023 Virtual Summit #OwnYourGrowth

At eWOW, we are all about holistic growth – personal and professional. Growth that goes beyond a job title and paycheck. This year, eWOW 2023 virtual summit focuses on owning your growth – an action plan that will help you chart your path to success that is unique to you.

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Leading Friends and Former Peers

Let's Grow Leaders

My first formal leadership role where I would lead my friends and former peers didn’t go so well. When we ask a group of new leaders about their biggest problems, leading friends and former peers is always one of the most […]. The post Leading Friends and Former Peers appeared first on Let's Grow Leaders. My first formal leadership role where I would lead my friends and former peers didn’t go so well.

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Why The Habit Of Continuous Learning Is Important

Vantage Circle

Learning, as they say, is a never-ending process and is very crucial for people. And when you are an employee, learning becomes your force to move ahead. Learning has been a concept that has evolved with time which does not end with a degree or after you settle down with a good job. It is a lifelong process. You always find something new to learn every day.

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It’s time to ditch the American obsession with meritocracy

Penelope Trunk

Americans have an unwavering belief in economic mobility. Most people in the US think they can work hard to get ahead, even though economic mobility is lower in the US than in other industrialized countries. Americans underestimate the importance of luck and believe that people who are ahead got there from hard work and intelligence. Even something like a good photo is statistically just luck based on how many photos we take.

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4 Things Your Boring Presentation is Missing

On The Job

There's a reason so many people have their heads bowed during a presentation: They're either asleep or playing "Words With Friends" on their phones. This is a broad generalization, and my apologies to those who really are listening to the speaker. But be honest with yourself: When was the last time you listened raptly to a presentation from beginning to end?

IT 106
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Cancel Quiet Quitting: Detoxing Corporate Culture & Engaging Top Talent

Speaker: Jennifer Brick, Career Strategist and Author

Your employees have checked out. The last few years have been a wild ride, with countless changes to how we work and our workplace cultures, like the sudden shift to remote work, the return to office, and trends like quiet quitting. With productivity, profitability, and your employer brand on the line, leadership is turning to HR to engage employees and recreate your culture in different working models.

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The global case for customer experience in government

McKinsey

The latest research shows: when government agencies offer a better customer experience, they deliver measurable impact across multiple priorities. Public-sector leaders should pick their spots and be bold.

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What a barrelful of dirty potatoes can teach your staff about brilliant teamwork?

Inventive Problem Solving

Imagine for a moment that you have to clean a barrelful of dirty potatoes. You could scrub one at a time. Or you could fill the whole barrel with water and start shaking. The potatoes inside the barrel, agitated together, rub against each other and the friction cleans them all. My simple thesis is this.brilliant teamwork is all about creating the right kind of friction.

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How to Help All Your People Contribute Great Ideas

Let's Grow Leaders

Don’t Let Assumptions Limit People Who Can Contribute Great Ideas “I’m looking at my people and I just don’t think they can get there from here.” Vivian was a gung-ho CEO exploring what it would take to build a more Courageous Culture […]. The post How to Help All Your People Contribute Great Ideas appeared first on Let's Grow Leaders.

IT 313
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7 Great Tips to Effectively Manage Your Virtual Teams

Vantage Circle

We live in an interconnected world. So, interconnected that we don’t even need to leave our comfort zones and still get the work done with our fingertips. And, modern-day job seekers and businesses are leveraging the same in the form of virtual teams. The internet being the game-changer here has allowed organisations to spread their reach everywhere.

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

The 'great resignation' and the 'great talent reshuffle' have impacted contact center and customer support staff as much, if not more than, any other part of the workforce. Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.