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Traditional Governance vs. Compassion

International Coach Academy

Reframing Perspectives Within the Realm of Public Service Shifting from traditional public administration governance, characterized by hierarchy, bureaucracy, and strict compliance, to a more compassionate approach, defined by empathy, active listening, collaboration, flexibility, and a supportive environment for personal and professional growth.

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Maximizing Impact, Minimizing Costs: A Strategic Approach to Coaching in Resource-Constrained Government Institutions

International Coach Academy

Therefore, this paper examines how coaching can be applied cost-effectively in resource-constrained government institutions. The growing complexity of governance, rapid technological advancement, and rising public expectations have put immense pressure on public servants to perform efficiently (Hornung, 2023).

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The PROBLEM Coaching Model

International Coach Academy

Government officials (target market) face more issues than a broken photocopier on deadline day. It encourages deep exploration and results in specific, actionable solutions and measurable goals. It encourages deep exploration and results in specific, actionable solutions and measurable goals. The P.R.O.B.L.E.M.

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The PROBLEM Coaching Model

International Coach Academy

Government officials (target market) face more issues than a broken photocopier on deadline day. It encourages deep exploration and results in specific, actionable solutions and measurable goals. It encourages deep exploration and results in specific, actionable solutions and measurable goals. The P.R.O.B.L.E.M.

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Seizing the agentic AI advantage

McKinsey

Organizations that win will pair a clear strategy with tight feedback loops and disciplined governance, using agents to rethink how decisions are made and how work gets done—and turning novelty into measurable value. 1 “ The state of AI: How organizations are rewiring to capture value ,” McKinsey, March 12, 2025.

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The Biggest Mistake NEW Leaders Make

Let's Grow Leaders

Action: when a team member asks for your direct involvement on a work task, search for solutions that do not involve your involvement. As a result, American trust in government declined for decades afterwards. Unfortunately, diving deep into operational details carries a heavy opportunity cost.

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Overcoming two issues that are sinking gen AI programs

McKinsey

In our experience, roughly 30 to 50 percent of a team’s “innovation” time with gen AI is spent on making the solution compliant or waiting for their organizations’ compliance requirements to solidify and be practical. Failure to scale: Risk concerns and cost overruns that choke off scale.