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The Evercoach Mindvalley Approach to Coaching Success

Master Coach University

In the realm of personal development and professional growth, the Evercoach Mindvalley platform has emerged as a transformative force, redefining the approach to coaching success. This platform stands out with its unique and holistic approach to coaching excellence.

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Approach Differently vs. Avoid Again

International Coach Academy

A Coaching Power Tool By Hilary Taggart, Transformational Coach, UNITED KINGDOM Approach Differently vs. Avoid Again Power Tool My power tool focuses on the understanding of avoidance and how and where it impacts our lives. Approach coping is known to be a healthy way to reduce stress, overall.

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How Do I Change My Leadership Approach Without Losing Credibility?

Let's Grow Leaders

The post How Do I Change My Leadership Approach Without Losing Credibility? We were nearing the end of our live-online leadership program with an amazing group of start-up CEOs at Bulb Africa in Nigeria, and it was time for Q&A. Or, as I like to call it, “Asking For a Friend.” ” When one brave […].

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Approach vs. Avoid

International Coach Academy

Approach vs. Avoid, Which Style of Goal Setting Is Better? . Approach-avoidance conflicts” as elements of stress were first introduced by psychologist Kurt Lewin, one of the founders of modern social psychology, back in the 1930s. Approach vs. Avoid Explanation. Aligning your perspective with what you value most. Overwhelm].

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The Ultimate LMS Buyer’s Guide: Everything You Need to Know When Purchasing an LMS

Finding the LMS that’s best suited for your organization requires a planned, strategic approach. With so many vendor options, each with its own multitude of features and pricing structures, even the most seasoned educators, trainers, and business leaders can feel lost in a sea of choices!

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Coping With Failure – Resilience and Emotions-Based Approach

International Coach Academy

Coping With Failure – Resilience and Emotions-Based Approach. The resilience-based approach offers an alternative point of view to understand the factors that enable individuals to withstand stressors and avoid psychological distress rather than focusing on the mechanisms that lead to distress and disorder. I was stuck.

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How to Deal with Stress: Practical Approaches for Better Results

Let's Grow Leaders

We talk about practical approaches to help you deal with stress and maintain your productivity. […]. The post How to Deal with Stress: Practical Approaches for Better Results appeared first on Let's Grow Leaders.

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How to Leverage AI to Drive A Better Human Experience for Your Customers

Speaker: Adam Cutler, Co-Founder of IBM Design, IBM Distinguished Designer, AI Design

companies can specifically implement AI to teach agents how to approach customers at all levels. In this webinar, you will learn how: the use of AI can enhance the human experience in customer interactions. AI built with purposeful and clear intention can deepen and enhance the value of the human experience.

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Top Techniques for Coaching Your Contact Center Agents

Speaker: Francoise Tourniaire - Founder of FT Works, Omid Razavi - Chief Advocacy Officer at SupportLogic, and Gregory Walker - Senior Product Manager at SupportLogic

Couple that with a potentially volatile economy and it's clear that organizations must invest in innovative approaches if they want employees who are engaged and informed enough to significantly improve the customer experience and eliminate the high costs associated with agent attrition.

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Sustaining Employee Engagement in the Contact Center

Speaker: Paul Ellis, Contact Center SME & Business Consultant for One You Love Homecare LLC

Inventive & interactive approaches for leaders to tie in an employee’s genuine passions and goals into quality work which propels a thriving contact center culture. Best practices for leaders in the contact center to truly get to know their employees and gain mutual trust. May 5th, 2022 at 9:30 am PDT, 12:30 pm EDT, 5:30 pm GMT

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How to Inspire and Empower Contact Center Agents Through Collaborative Coaching

Speaker: Kate Nasser, The People Skills Coach™

Dynamic, collaborative approaches to key in to the agent’s experience and challenges. In this webinar, you will learn: The importance of collaboration in defining call excellence. How to collaboratively coach agents to feel empowered as professional care experts even with or without the use of call recordings.

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Two Sides of the Same Coin: Recruiting & Retention

Speaker: Caitlin MacGregor, CEO and Co-Founder of Plum

Failing to modernize an organization’s approach to attracting and retaining talent by focusing on candidate and employee experiences could result in quiet quitting, turnover, vacancies, and lost opportunities that have the potential to impact overall profitability. Authentic employer branding is reflected in recruitment and retention efforts.